The withdrawal/return period shall be 14 days from the date on which you or a third party designated by you, other than the carrier, took possession of the last item or goods. hat.


Please send the items by registered mail or as a package with a return ticket to the following address and keep the shipping documents well for any queries.


Your jewelry

C. Victoria Zimmermann

Orange. 5

40213 Dusseldorf

Germany,

T: +49 (0)174 2113483

Please note that you always return the items completely with the original packaging to us; This is intended to protect the goods from transport damage during return. Use the required return sticker for return. You can leave the package at your post office, post office or parcel station and send it back to us.


In the case of consignments from abroad, the refund shall not be refunded.


Please complete the attached return form and attach it to the return. If you have already paid the purchase price, we will write the amount to you well on your bank or credit card account. Please note that it may take several days to return by post and that our removal of goods also requires a (albeit short) processing time.